Managing Risk in Retail : The John Lewis Partnership experience

Date: 13/05/10

Location One Aldwych, London

LISTEN TO THE PODCAST. Managing Risk in Retail: The John Lewis Partnership experience.

Speaking at Fieldworks Connections in London, Peter Kaye, Head of Business Protection and Continuity at John Lewis Partnership, described his role as surfing tectonic plates – try to find the balance between process and control, and proceed slowly.

Peter’s role is to determine the group requirements for Governance and assurance strategy and policy for business protection (fraud, bribery and corruption, information risks, e-crime) and business continuity (crisis management and business recovery), and support and advise management on policy implementation, specialist risk, awareness and monitoring, to provide assurance to the Partnership Board that arrangements are proportionate to the risks. He reports to the Group Finance Director.